Questions and answers
FAQ
Short answers about orders, delivery, returns and paying by invoice.
What bulb do your lamps take?
Every socket is a standard E26 screw base. Each product page lists the maximum bulb rating. Our Warm Filament Bulb fits all of them.
Do lamps come with a bulb?
Lamps with an integrated LED, like the Portable Dome Lamp and Brass Picture Light, have the light built in. Socket lamps ship without a bulb so you can choose brightness. Add the Warm Filament Bulb to your order if you want ours.
How much is shipping?
Every US order ships flat rate for $9.95 by USPS Priority and arrives in 2 to 3 business days. The rate is shown at checkout.
Can I return a lamp?
Yes. You have 30 days from delivery to return anything in its original condition and packaging for a refund. Email [email protected] and we send the return instructions.
Are the lanterns safe outdoors?
The Porch Lantern and Field Lantern are made for outdoor use and will shrug off rain. The Pocket Lantern and Hurricane Glass are for covered spaces. None of them should be left out through a winter.
Will the shades fit a lamp I already own?
The Linen Drum Shade has a standard spider fitter and sits on any harp. The Paper Globe and Enamel Pendant shades thread onto any E26 pendant socket with a 1.75 in ring, including our Plug-In Cord Set.
How do I pay?
By bank transfer against an emailed invoice. Place the order, and within one business day we email an invoice with the bank details; your order ships once the transfer has cleared. Card payment at checkout is coming and will be announced here. Payments are received by the company that operates this store, so the name on your statement can differ from the store name.
How do I reach you?
Email [email protected]. We answer within one business day, Monday to Friday. Please do not send card details or passwords by email.
More about delivery and returns: Shipping & returns.