Policies
Privacy policy
What we collect when you use lanternonline.store, why, and the choices you have.
Lantern Online (Thegrailwear) operates lanternonline.store. This policy explains what we collect when you use the site and how we use it.
What we collect
- Order information: name, billing and shipping address, email address, phone number and the items you purchase.
- Payment details: entered on the payment provider’s form or settled by bank transfer against an emailed invoice. We do not see or store full card numbers.
- Account information, if you create an account: login email and order history.
- Technical data: IP address, browser type and pages visited, through standard server logs and the cookies needed to keep your cart and session working.
How we use it
To fulfil and ship your order, send order updates, answer support requests, prevent fraud and meet legal and record-keeping obligations. We do not sell personal information.
Sharing
Only with the carriers who deliver your order, the payment provider who settles it, and the service providers who host this site.
Retention and your choices
Order records are kept for seven years for tax and compliance reasons. Email [email protected] to access, correct or delete your information, subject to the records we must keep.
Cookies
Strictly necessary cookies for the cart, checkout and login. We do not run advertising cookies.
Registered address: 141 Lanza Ave Garfield NJ 07026.